At Penguins Coworking, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, services, and facilities.
1. Information We Collect
We may collect the following information when you interact with us:
-
Personal details such as name, email address, phone number, and billing information.
-
Company or business details (if applicable).
-
Usage information, such as Wi-Fi access logs, website activity, and booking records.
-
Any other information you voluntarily provide when contacting us or using our services.
2. How We Use Your Information
Your information is collected and used for purposes including:
-
Processing bookings and payments.
-
Providing coworking space facilities and support.
-
Sending service updates, promotions, or important notices.
-
Improving our website, services, and customer experience.
-
Ensuring the security and proper use of our premises and network.
3. Sharing of Information
We do not sell or rent your personal data to third parties. However, we may share your information in the following cases:
-
With trusted service providers who help us operate our business (e.g., payment processors, IT support).
-
When required by law, regulation, or government authority.
-
To protect the rights, property, or safety of Penguins Coworking, our members, or others.
4. Data Security
We take reasonable steps to protect your personal information against unauthorised access, alteration, or disclosure. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.
5. Data Retention
We will retain your information only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by law.
6. Your Rights
As our valued member or visitor, you have the right to:
-
Access and request a copy of your personal data.
-
Correct or update inaccurate information.
-
Withdraw consent for marketing communications at any time.
-
Request deletion of your personal data, subject to legal or contractual obligations.
7. Third-Party Links
Our website or communications may include links to third-party sites. Penguins Coworking is not responsible for the privacy practices of these external sites.
8. Updates to this Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the updated date.
9. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us at:
Penguins Coworking
Penguins Co-spaces, International Plaza, 10 Anson Road #33-15, Singapore 079903
Penguins Co-spaces II, International Plaza, 10 Anson Road #33-01, Singapore 079903
Email: enquiry@penguins.com.sg
Phone: (+65) 6539 9801